Company: Next Scale
Next Scale is looking for an organised eBay Account Manager to manage day-to-day store operations, improve product listings and support sustainable sales growth.
You should have hands-on experience with eBay Seller Hub, strong attention to detail and a clear understanding of customer service and seller performance.
Key responsibilities
- Create and optimise listings, including titles, descriptions, item specifics, images and variations.
- Research products, competitors and pricing to identify opportunities.
- Monitor stock, prices, orders, dispatch deadlines and tracking updates.
- Respond professionally to buyer messages and resolve customer issues.
- Manage returns, refunds and disputes accurately and on time.
- Monitor account health, seller metrics and policy notifications.
- Review impressions, click-through rates, conversion rates and profitability.
- Manage Promoted Listings within agreed budgets.
- Maintain accurate records and provide clear performance reports.
What we’re looking for
- Practical experience managing eBay seller accounts.
- Strong knowledge of Seller Hub and listing optimisation.
- Understanding of eBay policies and seller performance standards.
- Good written English and customer communication skills.
- Confidence using Excel or Google Sheets.
- Ability to prioritise tasks, meet deadlines and work independently.
- Careful handling of account access and customer information.
Experience managing eBay UK stores, resolving account issues or working with multiple marketplaces would be an advantage.
How to apply
Email your CV to contact@nextscale.co.uk with the subject:
Application – eBay Account Manager
Please include a short summary of your eBay experience, the tasks you have managed, your availability and your salary expectations. You may include anonymised examples of your work, but please do not share client passwords or customer information.